Code of Ethics  

Code of Ethics and Practice         

Absolute Specialists Ltd

Revised November 2020


The aim of the Code of Ethics and Practice is to ensure that all people working for Absolute Specialists Ltd (AS)  and those accredited by them (ASPs) act with integrity and responsibility.

We should all conduct ourselves with truthfulness and dignity at all times in relation to our dealings with clients, colleagues and others.

The Code describes the standards of conduct and practice AS expects of us all. We must agree to abide by the ethos, observe and be bound by this Code of Ethics and Practice; to abide by the regulations of AS, maintain professional indemnity insurance in respect of our professional practice and hold a current DBS and ICO certificate.

 It is the responsibility of all of us to be familiar with the content of this Code and all other policy documents be able to explain AS’s requirements satisfactorily to our clients and others.

Our ethos:

‘We aspire to hold a fearless, non-judgemental, nurturing environment for our clients and students, guide with love and authenticity and take responsibility for addressing as they arise any personal issues that could affect our ability to be fully present while working with them’.

Key principles for practice

These principles are for guidance and are not intended to be exhaustive. It is expected that the relationship between us and our clients and students is one of mutual respect. Every ASP is expected to:

 1.1 Put the individual needs of the client first.

1.2 Respect the privacy and dignity of clients.

1.3 Treat everyone fairly, respectfully, sensitively and appropriately without discrimination (see our diversity and inclusion policy).

1.4 Work to foster and maintain the trust of individual clients and the public.

1.5 Listen actively and respect the client’s views and their right to personal choice.

1.6 Encourage clients, where they are able, to take responsibility for themselves through discussion and provision of information and, where they are deemed unable, to offer guidance and support until such as time as they are well enough to take responsibility again.

1.7 Respect and protect client confidentiality.

1.8 Disclose confidential information only in clearly defined circumstances (see our Data protection and safeguarding policy).

1.9 Maintain and develop professional knowledge and skills.

1.10 Practise only within the boundaries of their own competence.

1.11 Respond promptly and constructively to concerns, criticisms and complaints (see our Complaints Policy).

And also to: 

1.12 Respect the skills of other health care professionals and where possible work in co-operation with them.

1.13 Comply with the current legislation of the country, state or territory where we are practising.

Records, Confidentiality and Disclosure

We must be compliant with our Data Protection Policy and are responsible for keeping up to date with their training in this area. And will be registered with the ICO (see our data protection policy).

Confidentiality will be maintained at all times except where there is a safeguarding issue (See our safeguarding policy), for instance where:

There are serious concerns that the client may harm themselves

We are obliged by law to disclose information.

We have a strong suspicion that a young person or vulnerable adult is at risk in which case we are required to inform our supervisor immediately and contact AS’s safeguarding officer.

We will keep a record of any action taken and reasons for acting with the client’s notes for 7 years after the event (and for children, 7 years after they reach 18),

We must be accurate and factual when writing reports, completing or signing forms or certificates or if required to give evidence in court or a tribunal.

Competence and Continuing Professional Development

We will not give advice of any nature or offer any medical diagnoses.

We will be aware of the limits of our professional competence and where appropriate, will refer their client to another suitably qualified professional.

We will regularly monitor and evaluate our skills and actively extend our knowledge base and personal development through continuing professional development (CPD).

To support these commitments, we will normally attend regular (usually monthly) person-centred supervision sessions with a supervisor approved by AS. Our accreditation will be reviewed annually only if we can demonstrate that we are undertaking appropriate CPD.

Evidence of CPD will be taken into account when hearing allegations regarding our professional conduct or competence.

If we work with young people and vulnerable adults we will hold an up to date advanced DBS certificate and gain written permission from their parent or responsible adult.

Professional boundaries

It is never appropriate for us to pursue or enter into an intimate relationship with a client. We will ensure that a professional relationship is maintained at all times.

It is not normally appropriate to enter a practitioner/client relationship with family or friends

Support and guidance in managing a potentially difficult situation of this nature, should be sought from a supervisor, or from the professional conduct officer.

Conflict of interest

We will seek to avoid conflicts of interest and openly disclose any such conflicts to the client or AS director. This includes any compensation from third parties for referrals of the client.

Legal Obligations

We are required to comply with the criminal and relevant civil law of the country, state or territory where we are practising.  We must observe and are responsible for keeping up to date with all legislation and regulations relating directly or indirectly relating to our practice.

References to any legislation or regulations throughout this code shall include any amendments or other alterations, repeals or replacements made in law since the date they came into force.

Advertising and Media

All advertising must be published in a way that conforms to the law and to guidance issued in the British Code of Advertising Practice.

Professional advertising must be factual and not seek to mislead, deceive, or make unrealistic or extravagant claims. Advertising may indicate special interests but must not make claims of superiority or disparage professional colleagues or other professionals.

Advertising content and the way it is distributed must not put prospective clients under pressure to consult or seek treatment from us.


We will have appropriate professional indemnity insurance cover at all times as we will not be insured through AS.


We will aspire to practise safely, competently and ethically.  However, if for whatever reason, our practice is brought into doubt and the matter cannot be resolved between yourselves or through mediation with the complainant, the complainant should be referred to AS’s professional conduct officer who will investigate the complaint and take appropriate action.

Please also refer to our Complaints Policy.

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